We accept refund requests under the following conditions:

• Defective or Damaged Products: If you receive a defective, damaged, or incorrect item, you are eligible for a full refund.

• Incorrect Size or Fit Issues: Refunds are available if the jeans do not match the size you ordered. Items must be unworn, unwashed, and in original condition with tags attached.

• Order Cancellation: You can cancel your order within 12 hours of placing it. Once processed for shipping, orders cannot be canceled.

• To request a refund, email us at support@lamodedivine.com with your order number and a clear image of the item (if applicable).

• Refund requests must be made within 7 days of receiving the product.

• Once approved, refunds will be processed to your original payment method within 7-10 business days.

• Pre-Shipment Cancellation: You can cancel your order within 12 hours of purchase without any charges.

• Post-Shipment Cancellation: Orders that have been shipped cannot be canceled. However, you may request a return after receiving the product.

• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Condition of Items: Items must be returned in their original condition, unused, and with all original packaging.

• Non-Refundable Items: Customized jeans, sale items, and gift cards are non-refundable.

If you have any questions or need assistance with a refund or cancellation, please contact us at: support@lamodedivine.com

Note: These policies comply with RBI guidelines and will be verified during processing.